Installation Configuration &Training

"All customers are important to us"

Customers buying from us always have a choice of buying products with or without support package LFHICT. Current Digital Dictation Systems are based on advanced IT technology. To get the most out of your system you do not have to be a specialist as we can provide   installation, configuration and training for you - ensuring you get the most out of your products at the same time saving you time and money.

"Customization of the software specifically to your needs"

By adjusting software settings we ensure that you can use digital dictation in your company IT infrastructure maintaining your individual work profile with sense and simplicity of digital dictation solutions.

Training - "To ensure that our customers are trained to achieve optimum use of the system"

By providing especially dedicated training for individuals we provide training on-line as well as on site. We teach you how to use the hardware and the software, also we give you time and technical support for the first month usually for free, so when ever you need more training you can always count on us.

Technical Support

Due to the nature of Digital Dictation systems it is obvious that from time to time digital dictation users may seek technical advice or support. To address the problem of supporting digital dictation products we offer technical support on-line and on site, both for customers who have bought equipment from us and for those who purchased equipment from elsewhere.

How do I get Help?

If you have a technical support query or need advice, simply send us an email and we will help you. If you have a technical support problem or your machine and software do not work, you can always go on-line with us by clicking here and we will help you. Terms and conditions apply*.

Annual technical support contract LFHATS

Our Annual Technical Support Contract offers unlimited technical support on-line and over the phone in the scope of Digital Dictation Systems. Within the contract most of the queries are covered by the contract. So if you need to reinstall the software, configure it again or simply change your settings you're not exposed to extra costs. This is covered in your contract. To find out more about the contract and see terms and conditions please click here.

Technical Support 'Pay As You Go'

For customers who need support from time to time we can offer technical support on a pay as you go basis. So you simply buy our time when you need it. This covers all support queries within the scope of Digital Dictation systems. This support is available only by pre booked appointments.

Installation and Training On-Site

Some customers prefer to have someone on-site who will install and provide the training. This option is also available- it all depends how many machines you're going to buy and where they must be installed. There is no fixed price for it - so to receive individual quotations for Installation and Training On-Site please contact us.